- If the crisis is not immediate, it would be good to go to your local police and discuss the situation with them. They have had considerable experience and can be helpful.
- Create a "One Page Summary" of the subject, make multiple copies and leave it in the memory of your computer for future use. When you call 911, mention you have a summary you will want to present.
- Seek out a strong support group whose members have been through the 5150-Psych Emergency-Hospital Crisis. The link, on the upper left of this page, labeled Support will put you in contact with such a group.
At the Time of the Incident
- Try to make the call discreetly so not to further escalate the emotional level.
- Once the call is made, find some excuse to go outside and arrange to encounter the police car before they arrive at the house.
- As the police car arrives, put you hand up and offer the officer the one page summary.
- Verbally explain whatever else seems necessary
- Emphasize you want your loved one taken to the Psychiatric Emergency unit at the County Hospital (Contra Costa Regional Medical Center - CCRMC).
- It is critically important that you get information on your loved one to the staff at Psych Emergency so they can begin to make a proper evaluation. You can call, fax or e-mail.
- The most effective method is to e-mail with the one page summary as an attachment. The Psychiatric Emergency e-mail address is: firstname.lastname@example.org.
Mental Health Advice: 1-888-678-7277
Psychiatric Services 4C: 925-370-5389
Psychiatric Services 4D: 925-370-5399
Psychiatric Emergency Services: 925-646-2800